Dear Customers,
I have been involved with computers from 1985 until the present day. During the past 23 years I have come across many things that I have learned to love and hate about computers. I love how computers help us with the many chores of today, making it easier for us to accomplish more. I hate the way computer repair companies are only open during what I like to call "banker's hours," forcing us to work around their schedules. A computer repair company should service the customer and not make them go out of their way.
For these reasons I decided to start a computer services company that specializes in the many shortfalls of other companies. Such as never being open when you need them or causing you to drag your fragile PC from your desk and into the car and then finally into the store hoping it doesn't get damaged along the way. We never ask you to disconnect your computer and bring it to us: we come to you with a smile!
PC Medics specializes in helping computer users of all levels get more from their computer. Most all of our services can be handled in just one day and usually within hours of your call - NOT weeks! We pride ourselves on our prompt courteous service. In the years to come, I know PC Medics will be able to satisfy all your PC needs.
Sincerely,
Robert Bilger
Owner, PC Medics
1) No "Geek-Speak."
We understand how frustrating it can be talk to computer technicians who only speak in "geek." That is why we promise never to do that to you our customers. We will speak in plain language that is easy to understand. We constantly strive to make everything we do and say understandable to you so that you will never feel confused!
2) Fast. Friendly. Reliable.
PC Medics is more than just a PC repair company. We are a PC repair company that takes personal care and interest in every one of our customers. We want you to have an enjoyable experience with us starting from the very moment you pick up the phone.
We will never speak down to you and we believe that there are no such things as "stupid questions." Give us a call and find out that we mean it when we say, "Our first priority is you!"
3) Affordable Rates.
Our goal is not to become independently wealthy off of our customers. That's why at PC Medics we have a straightforward service rate system. We will never blindside you with charges hidden in the fine print and will always ask your permission before purchasing hardware to fix your computer. With PC Medics you will never be charged without your prior consent!